QUESTIONS ABOUT COVID-19?
QUESTIONS ABOUT THE STAY-AT-HOME ORDER?
DO NOT call 9-1-1 with general questions about COVID-19. CALL 2-1-1 INSTEAD.
2-1-1 Resource Navigators are available to help by phone, Monday– Friday from 8 a.m. – 5 p.m. and have access to a language translation service to accommodate over 170 languages.
Coloradans can also reach 2-1-1 toll-free by dialing 866-760-6489 or by visiting 211Colorado.org
Please know that you may experience long wait times, as demand for information is high.
2-1-1 provides navigation services to resources such as:
- Housing, including shelters and transitional services.
- Rent and utility assistance.
- Applying for SNAP benefits by phone.
- Childcare.
- Food/meals.
- Transportation.
- Clothing/personal/household needs.
- Mental health and substance use disorders.
- Employment.
- Education.
- Medical clinics.
- Dental clinic.
- Other government/economic services.
2-1-1 will work in conjunction with The Colorado Health Emergency Line for the Public (CO HELP), a toll-free hotline for the latest public health information. If Coloradans are looking for general information about COVID-19, such as the number of cases in Colorado, the list of symptoms, or how you can protect yourself, they can call CO HELP by dialing 303-389-1687 or 1-877-462-2911. 2-1-1 and CO HELP cannot offer medical advice or assistance. If you are having a medical emergency, call 911.