News Flash

City of Sheridan News Flash

Posted on: March 26, 2020

COVID - 19 Questions Call 2-1-1

COVID-19 Questions Call 211

QUESTIONS ABOUT COVID-19?

QUESTIONS ABOUT THE STAY-AT-HOME ORDER?


DO NOT call 9-1-1 with general questions about COVID-19. CALL 2-1-1 INSTEAD.

2-1-1 Resource Navigators are available to help by phone, Monday– Friday from 8 a.m. – 5 p.m. and have access to a language translation service to accommodate over 170 languages.
Coloradans can also reach 2-1-1 toll-free by dialing 866-760-6489 or by visiting 211Colorado.org


Please know that you may experience long wait times, as demand for information is high.

2-1-1 provides navigation services to resources such as:

  • Housing, including shelters and transitional services.
  • Rent and utility assistance.
  • Applying for SNAP benefits by phone.
  • Childcare.
  • Food/meals.
  • Transportation.
  • Clothing/personal/household needs.
  • Mental health and substance use disorders.
  • Employment.
  • Education.
  • Medical clinics.
  • Dental clinic.
  • Other government/economic services.

 

2-1-1 will work in conjunction with The Colorado Health Emergency Line for the Public (CO HELP), a toll-free hotline for the latest public health information. If Coloradans are looking for general information about COVID-19, such as the number of cases in Colorado, the list of symptoms, or how you can protect yourself, they can call CO HELP by dialing 303-389-1687 or 1-877-462-2911. 2-1-1 and CO HELP cannot offer medical advice or assistance. If you are having a medical emergency, call 911.

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